Health First Medical Assistant - Internal Medicine in Melbourne, Florida

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: assisting in medical care of patients and supporting front desk functions as needed under the direction of the providers, clinical associates or operational leadership.

PRIMARY ACCOUNTABILITIES * Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. as directed by LPN, RN or provider. * Administers all medications as ordered and assures all documentation is noted. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider. * Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies. * Familiar with the Health First Emergency Kardex and responsibilities as a Health First Associate. * Appropriately performs patient clinical intake, assists other clinical providers with office procedures, and accurately documents patient data. * Administers injections that are ordered. * Answers internal and external customer inquiries, directing messages to the appropriate individuals. * Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload. * Communicates effectively with customers (patients, physicians, and other Health First Associates) practicing excellent customer relation skills at all times while organizing and directing daily medical assistant functions. * Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient. * Mentors co-workers and students. * Able to assist patients with scheduling questions by accessing the scheduling system and ability to print needed information. * Provides patient follow up and education to ensure patient’s participation in their care. * Identifies and addresses informal complaints of patients or employees and refers formal issues to immediate supervisors or appropriate departmental directors. * Provides a communication channel for Practice Manager and other departments. * Communicates effectively both verbally and written with physicians, supervisors, co-workers, patients and vendors. * Coordinates medical supply ordering with site manager. * Utilizes supplies/equipment in a proficient and cost-effective manner when performing various procedures. * Completes all required documentation and/or required forms. * Demonstrates effective time management skills. * Remains flexible and adaptable to changes in workflow, processes, etc. * Accepts changes to the schedule or workflow based on patient volumes. * Assists Site Manager with implementing and ensuring compliance with policies. * Responsible for reporting to supervisor and/or appropriate departmental supervisor any technical, mechanical or electrical issues as well as suite maintenance needs or problems.

QUALIFICATIONS REQUIRED * Certification or licensure in a medical field required. * High school graduate or equivalent. * Certified or Non-Certified Medical Assistant, Paramedic and LPN welcome to apply * Ability to use and operate a computer. * Good organizational and communication skills. * Knowledge of medical terminology. * Must hold current AHA BLS Healthcare Provider Completion Card prior to start date and maintain AAMA AMT NCCT NHA RMA CMA

Job: *Medical Assistant

Organization: *Health First Medical Group LLC

Title: Medical Assistant - Internal Medicine

Location: Florida - Brevard County-Melbourne

Requisition ID: 035346