B3 Group Inc Salesforce Administrator/B3 Analyst in Melbourne, Florida

Salesforce Administrator/B3 Analyst Delivery – Melbourne, Florida

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Department Delivery

Employment Type Full time

Minimum Experience Mid-level

B3 Group Inc. is seeking a Salesforce Administrator to support our rapidly growing team responsible for the overall support, maintenance and functioning of the Salesforce platform for the Department of Veterans Affairs (VA).

Some of the day to day responsibilities to include:

Provide day-to-day end helpdesk support and Salesforce administration.

Create and manage user accounts and groups including security configuration.

Develop and maintain validation rules and custom workflows.

Ability to maintain and design advanced Reports, Dashboards and Business Process automation.

Maintaining and optimizing Salesforce customization and development.

Upload data into Salesforce.

Knowledge and ensuring Best-Practice usage of Salesforce.

Diagnose and troubleshoot Salesforce issues.

Help lead the efforts to properly organize and clean-up old Salesforce data.

Create and maintain documentation on processes, policies, application configuration, and help related materials for users.

In order to be successful in this position, we expect you to have the following skills and experience:

Certified Salesforce Administrator (ADM 201)

Bachelors degree required

Minimum 2 years of experience in a Salesforce administration or business analyst role

Experience with Sales and Service clouds required

Experience with Marketing Cloud, Community Cloud or the new Lightning user experience a plus

Excellent verbal, written and interpersonal skills

Desired / Preferred Qualifications:

Experience supporting Department of Veterans Affairs (VA) and/or other federal organizations.

Experience with VA’s VIP Process for software development.

Experience with Agile methodology and Scrum approach.

Preference will be given to those individuals where their primary residency is located in a qualified HUBZone (https://maps.certify.sba.gov/hubzone/map/)

Successful B3 Group employees will display the following characteristics:

You strive to be an expert in your field currently and in the future.

You take care in learning your customer’s business and drivers in order to ensure solutions meet not only technical needs, but also support their mission properly in a way that meeting their client's mission.

You like to make your client look good.

You find solutions, where others only see problems.

You are proactive, you make and meet commitments, and you perform your duties exceedingly well.

You are aware of the client’s needs at all times and are well-versed in what both your team and B3 Group can offer them as a whole.

You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

Our Benefits

Our reputation is built upon the talents and integrity of our employees. We value the contributions of each and every person who is a member of our organization. We offer challenging career opportunities, competitive salaries and a comprehensive benefits package to include the following:

Corporate Holidays

Annual Leave/Paid Time Off (PTO) and Sick Leave

Health, Dental and Vision Insurance

401(k) plan with contribution match

Continuing education assistance

Flexible Spending Accounts

Profit Sharing

Employee Referral Program

Life and Accidental Death and Dismemberment (AD&D) Insurance

Short (STD) and Long-Term Disability (LTD) Insurance

About B3 Group, Inc.

B3 Group, Inc. is a fast-growing Service-Disabled Veteran-Owned Small Business (SDVOSB) and HUBZone certified health IT firm providing end-to-end technology support services to the federal government and enterprise customers. Our values-driven team of business, IT and management professionals blend innovation and client-first thinking to deliver sustainable solutions for better healthcare outcomes.

Established in 2008 and located in a Historically Underutilized Business Zone (HUBZone) headquartered in Leesburg, Virginia, B3 Group is founded on the principles of servant leadership. Those principles are reflected in every aspect of our operations.

B3 Group, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.