NBC Universal Show Systems Technician (Audio/Visual) in Orlando, Florida

Show Systems Technician (Audio/Visual)

Technical – Other


Universal Orlando Resort ® is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be ‘doing a job.’ You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

JOB SUMMARY : Responsible for performing preventative, diagnostic, and corrective maintenance of all audio and visual equipment; provides technical support in the day-to-day park operation of large computer controlled audio/visual, electronic messaging, projection, network, lasers, and surveillance equipment.


  • Perform routine inspections and preventative maintenance towards resort A/V systems, projection systems, surveillance systems, laser systems, and network systems. Inspections include testing, cleaning, replacement, verification and/or calibration of applicable control circuits/systems.

  • Responsible for analysis and diagnosis of systems and components to provide immediate and long term solutions that will improve operational reliability, safety and serviceability of Audio/Visual equipment, projection equipment, surveillance equipment, laser systems, and network equipment through improved diagnostics and engineering approved software and hardware revisions. This entails logical extensive troubleshooting, referencing of technical drawings/manuals, specifications and the CMMS system.

  • Provide data entry into the CMMS system, logging of P.M. inspections, corrective actions, and/or repairs made while listing parts required to implement the repairs. Also complete hard copy P.M.’s and physical logbook entries.

  • Perform audio/video set up and provide support for special events and production shoots.

  • Utilize company resources to stay current on installed audio/video equipment, maintenance procedures, maintenance best practices, and operation manuals.

  • Performs modification to audio/visual equipment as directed by management or engineering; performs diagnostics and repairs to all audio/visual equipment as assigned.

SCOPE: Responsible for maintenance, troubleshooting, and repair of audio and video systems, electronic messaging, projection systems, network systems, laser systems, and surveillance systems in all venues resort wide.

EDUCATION: High school degree or GED required; Electronic or electrical degree or equivalent from two-year college or technical school preferred.

EXPERIENCE: 5-7 years of experience preferred: Must possess knowledge of audio and video theory as well as practical training and experience. Candidates should have advanced knowledge in the set-up and ongoing maintenance of A/V systems. Technician with formal electronics training and/or at least 5 years of experience in design, installation or maintenance of A/V systems preferred. Equivalent combination of education and experience accepted.


ADDITIONAL INFORMATION: Completion of orientation checklist into CMMS system required; applicable regulatory training including confined space, forklift, heavy equipment and Lock-Out Tag Out required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.


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